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Metro-based, generalist analyst role with common skills and broad requirements, raising applicant competition.
Spreadsheet and reporting skills are transferable, but SaaS delivery operations context adds moderate domain bias.
No explicit years, but mandatory spreadsheet/reporting and stakeholder-chasing create moderate hiring filters.
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Own hygiene and accuracy of the pentest scheduling board including stage progression, ownership, dates, and dependency flags.
Produce and manage the weekly Delivery & Operations report with fixed cadence and metric set, incorporating week-on-week trend data.
Track scope validation cards through to scheduling, conduct daily follow-ups with stakeholders, escalate inactive cards, and monitor capacity and utilization by segment.
Strong proficiency in spreadsheets including pivot tables and lookups to clean and summarize complex data exports.
Experience owning and managing a recurring management report with consistent cadence.
Ability to engage senior stakeholders politely and persistently without prompting.
Work Experience Required: Not explicitly mentioned in the JD.
Detail-oriented operator with hands-on execution focus rather than strategic role fit.
Experience in technical services or SaaS delivery environments is advantageous but not mandatory.
Comfortable managing operational processes and stakeholder follow-ups in a fast-paced delivery setting.