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Senior program manager title and metro location with moderate brand recognition increase candidate competition.
Core program management skills transferable, but healthcare RCM and BRM domain knowledge increases industry specificity.
Explicit 10-12 years, domain IT experience and preferred certifications make shortlisting criteria strict.
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Lead the Global Business Relationship Management (BRM) practice at R1, overseeing business-IT relationship governance and delivery across multiple business functions.
Own and manage executive-level relationships as the primary liaison between IT and business units including IT, HR, finance, and others to align business strategies with IT solutions.
Drive IT strategy, business process improvements, and project prioritization by collaborating with business SMEs and IT leadership to document requirements and communicate technical strategy.
Bachelor's degree in computer science, business administration, or relevant discipline or equivalent experience.
10-12 years of IT experience required.
Experience with business relationship management or similar roles involving business-IT alignment within healthcare or related industries.
Working knowledge of relevant systems such as Salesforce, Workday, ServiceNow, MS Project Online, Jira, Confluence, or R1 technology stack.
Experienced in managing cross-functional business and IT relationships to influence and align on technology strategy and roadmaps.
Skilled in business process mapping and requirements definition with strong project management capabilities, preferably holding certifications such as PMP, PRINCE2, or similar.
Familiar with healthcare industry nuances and revenue cycle management processes, capable of working in a dynamic, evolving healthcare tech environment.