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Niche ServiceNow specialization reduces candidate density despite strong UnitedHealth Group brand.
ServiceNow and ITSM skills transfer across industries, though healthcare domain exposure is preferred.
Requires specific ServiceNow, scripting, integrations and platform security skills; no explicit years requirement.
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Develop, maintain, and optimize ServiceNow applications, business rules, scripting, workflows, and platform integrations.
Design and implement AI-driven and automation solutions to improve operational efficiency and user experience.
Participate in architecture/code reviews, support platform upgrades, security remediation, SaaS migration, and collaborate across teams for successful solution delivery.
Bachelor's degree or equivalent experience.
Experience in ServiceNow development and administration, including JavaScript and server-side scripting.
Familiarity with GitHub, CI/CD, and code management.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced ServiceNow professional with expertise in designing, developing, and optimizing enterprise ServiceNow ITSM solutions.
Familiarity with healthcare domain, AI (including LLM usage), Airflow, cloud/SaaS migration, and automation technologies is a plus.
Capable of collaborating cross-functionally to deliver scalable applications with focus on security, performance, and operational excellence.