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Tier-1 bank, metro Hyderabad, common operations role with broad skill requirements increases candidate competition.
Role requires banking fraud, Visa/regulatory knowledge, making cross-industry transferability limited.
No explicit years or certifications, but regulatory rules and language skills set moderate filtering.
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Investigate, monitor, and resolve Fraud Visa Debit Card claims ensuring compliance with Regulation E guidelines.
Use multiple online systems to research claims, document findings, and make claim decisions based on regulatory and VISA rules.
Communicate claim results to customers and handle complex cases requiring review of information from multiple sources.
Work Experience Required: Not explicitly mentioned in the JD.
Strong verbal and written communication skills.
Ability to apply regulatory and VISA rules to claim decisions.
Proficiency in data entry and using multiple online computer systems.
Detail-oriented with strong research, analytical, and problem-solving skills relevant to financial crime and claims investigation.
Ability to work accurately under pressure in a fast-paced, quality-focused environment with multiple task management.
Comfortable handling complex claims requiring interpretation of regulations and cross-system information review.