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Tier-1 brand, metro location, and broad generalist transport responsibilities increase applicant competition.
Transport operations skills are transferable, but client-specific compliance and SLA needs increase domain specificity.
Operational KPIs and strict compliance requirements raise screening rigor despite absent explicit years or certification.
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Ensure 100% compliance of vehicle and driver documentation across all sites with real-time updates and conduct surprise audits covering 25% monthly.
Manage transport incident reporting and detailed root cause analysis within specified timeframes, coordinating with site leads, client, and internal teams.
Oversee daily operational reporting, training programs, vendor performance management, process innovation, and client feedback integration aiming for continuous improvement and cost optimization.
Work Experience Required: Not explicitly mentioned in the JD.
Location: On-site in Gurugram.
Must ensure transport documentation compliance and incident management as per client and internal standards.
Mandated to manage and submit timely daily/weekly/monthly transport reports and billing, including billing closure by 5th of each month.
Experienced in transport operations management with ability to enforce strict compliance and audit processes in a large-scale multi-site environment.
Capable of managing detailed incident reporting, root cause analysis, and corrective actions with client coordination and penalty awareness.
Skilled in driving continuous improvement, vendor management, training & competency evaluations, and aligning transport KPIs with client expectations.