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Tier-1 bank, metro location, generalist operations role with broad skills yields high competition.
Banking-specific processes raise domain specificity, though admin and spreadsheet skills remain transferable.
Mandatory bachelor's, shift flexibility, and basic banking experience moderately raise shortlisting strictness.
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Provide daily operations support including record maintenance, account opening, and coordination with core operations team.
Serve as liaison between operations staff, relationship managers, project managers, custodians, and clients to ensure smooth process flow.
Lead special projects, train new hires, conduct basic analysis, and support a wide range of banking products and services.
Bachelor's degree mandatory.
0-3 years of relevant experience, preferably in retail banking operations or business/operational office environment.
Proficient computer skills, strong numerical ability, and attention to detail required.
Willingness to work rotational/night shifts (24*7 support).
Experience or comfort working in a fast-paced, process-driven banking operations environment with multiple stakeholders.
Able to manage operational risk by adhering to policies, compliance, and escalation procedures.
Capable of supporting complex databases, spreadsheets and providing team guidance or training.