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Tier-1 employer, metro location, mid-seniority program role increases candidate competition.
Specialized change-management, GCC and regional readiness experience limits cross-industry transferability.
Explicit 8+ years, domain-specific change management skills and certifications increase shortlisting strictness.
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Lead and own the regional readiness roadmap for expert network tool deployments and product releases in India, ensuring 100% operational readiness and flawless execution.
Manage and drive localized change management, including impact assessments, adoption tracking, hypercare support, and continuous feedback loops within the India expert community.
Oversee regional internal communication, site branding, and engagement initiatives to align local experts with global product strategies and culture.
8–10+ years of experience in Program Management, Change Management, or Operational Excellence within a global technology company or scaled GCC in India.
Proven expertise in structured change management frameworks; preference for Certified Change Management Professional (CCMP) or equivalent.
Experience managing complex software/tool deployments involving multi-stakeholder coordination across distributed users.
Work Experience Required: 8–10+ years in relevant domains.
Experienced in operating autonomously within a matrixed global environment, balancing local delivery with global alignment.
Proven capability in navigating and managing stakeholder tensions between global timelines and local operational realities.
Strong skills in strategic communication to translate technical changes into clear, culturally relevant messaging for a diverse workforce.