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Tier-1 brand and metro location increase competition, but ServiceNow senior specialization narrows candidate pool.
ServiceNow platform skills transfer across industries, though ITSM/ITAM domain experience adds moderate specialization.
Mandatory 10+ years and 5+ ServiceNow years plus module expertise create strict screening filters.
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Design, build, customize, and extend ServiceNow platform applications supporting Sourcing & Procurement Operations and Asset Lifecycle modules.
Support and enhance ServiceNow services by delivering complex business application requirements and mentoring System Administrators.
Identify opportunities for automation and process optimization within ServiceNow workflows to improve efficiency and adoption.
10+ years overall professional software development experience.
5+ years of experience specifically in ServiceNow platform development.
Bachelor’s degree in Computer Science, IT, or related field, or equivalent experience.
Deep knowledge of ServiceNow modules (ITSM, ITAM, ITBM, Service Catalog) and proficiency in scripting languages like JavaScript and Glide API.
Experienced in handling complex business requirements and driving completion within a distributed service development team.
Strong expertise in ITIL framework processes such as incident, problem, and change management integrated with ServiceNow.
Capable of mentoring others and promoting ServiceNow adoption and continuous improvement across the organization.