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Niche MuleSoft expertise plus metro location and mid-level experience creates moderate competition.
Requires specialized MuleSoft/ESB and middleware experience, limiting cross-industry portability.
Mandatory MuleSoft certification, specific ESB/JMS skills and 24x7 support experience increase shortlisting strictness.
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Provide technical support and administration for BY Connect using MuleSoft and other integration components.
Handle installation, patching, deployment, upgrading, troubleshooting, and performance tuning of ESB/middleware components.
Serve as primary escalation point and technical leadership for MuleSoft-related products and coordinate training, documentation, and performance optimization efforts.
Bachelor’s degree in Computer Science, Engineering or related field.
3+ years of experience in core integration using MuleSoft, ESB, or middleware technologies.
Experience with Mule runtime installation/configuration, API Gateway management, Active MQ/JMS messaging platforms, and scripting (Python, Shell, Powershell).
Experience supporting 24x7 enterprise-scale environments with knowledge of monitoring tools like Splunk, Zabbix, or AppDynamics.
Familiar with enterprise-scale ESB/Middleware, Mule connectors, and performance tuning of integration components.
Capable of managing escalations and providing technical leadership with clear documentation and training skills.
Strong understanding of SOA concepts and experience in fast-paced, changeable project environments with effective client interaction and mentoring capabilities.