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Well-known NBFC brand plus a managerial collections role creates moderate applicant competition.
Collections and SARFESI legal experience are industry-specific, making background fit highly sensitive.
No explicit years but mandates specific collections, legal, and field management skills, so moderate strictness.
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Own collections management for assigned area, targeting resolution, flows, credit cost, and roll rates per assigned bucket.
Maintain NPAs within budget and actively minimize delinquency and nonstarters through monitoring and field team coordination.
Manage vendor payouts, customer satisfaction via quick issue resolution, asset verification, legal representation, and adherence to regulatory and audit compliance.
Graduate or Post Graduate degree in any discipline.
Experience Required: Not explicitly mentioned in the JD.
Must have knowledge of SARFESI / Section 9 recovery processes and legal/statutory compliance in collections.
Location or onsite requirements: Not explicitly mentioned in the JD.
Experienced in managing collections teams and handling legal/asset possession processes in retail finance.
Skilled at coordinating with field executives and vendor agencies to meet SLAs and collection targets.
Capable of working in structured, compliance-driven environments with focus on minimizing NPAs and optimizing fee income.