Back
Strong employer brand and mid-level generalist role increase competition, but niche RSA Archer skills reduce density.
Core infrastructure and scripting skills are transferable, but RSA Archer GRC experience creates domain specificity.
Explicit 5-9 years plus mandatory production support, monitoring, scripting, and ITSM skills make filters strict.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide L2/L3 production support for RSA Archer GRC platform including incident resolution, system health monitoring, and problem management.
Support platform activities such as upgrades, patching, vulnerability remediation, configuration changes, and production validation.
Automate operational tasks, maintain documentation, and collaborate with cross-functional teams for application, database, and infrastructure issue resolution.
5 to 9 years of production support experience, preferably with GRC platforms like RSA Archer.
Proficiency with incident, problem, and change management processes and tools like ServiceNow or Jira.
Hands-on experience with SQL querying and database troubleshooting, as well as scripting skills in Python, PowerShell, or Shell.
On-premises work location with flexible availability for occasional weekend, extended hours, and critical incident support.
Experienced in supporting enterprise-level GRC platforms with strong analytical and debugging skills.
Comfortable working in fast-paced production support environments handling critical incidents and collaboration across technical teams.
Demonstrates operational ownership in monitoring, managing compliance, automating tasks, and maintaining infrastructure and support documentation.