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Global UPS brand increases visibility but 14+ years senior SRE requirement reduces candidate density.
SRE and cloud skills transfer across industries, though domain-specific logistics integrations increase sensitivity.
Explicit 14+ years, 5+ years management, and mandatory SRE/cloud/tool experience enforce strict filters.
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Lead and manage the Site Reliability Engineering (SRE) team responsible for 24x7 production support of business-critical Visibility platforms, ensuring operational excellence and incident management.
Own production reliability, availability, scalability, and performance with emphasis on SLA/SLO compliance, disaster recovery, and production readiness for new releases.
Drive governance, compliance, automation, and observability practices while collaborating with development teams to reduce recurring production issues.
14+ years of software or production engineering experience, with at least 5 years managing engineering or SRE teams.
Strong expertise in distributed systems, cloud platforms (Azure and/or GCP), production operations, incident management, and root cause analysis.
Experience with observability platforms (e.g., Grafana, Splunk, Prometheus) and deep understanding of DevOps, CI/CD, and release governance.
Willingness to support a 24x7 on-call production environment including evenings, weekends, and public holidays; flexible to collaborate across global time zones.
Experienced leader capable of managing a global SRE team and driving operational governance in complex, business-critical production environments.
Technically strong in large-scale distributed and cloud systems with a focus on improving platform stability and customer-facing service continuity.
Operationally proactive, emphasizing automation, observability, and continuous improvement of production reliability and incident response processes.