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Tier-1 brand and mid-level generalist marketing-operations role increase applicant density.
Role requires deep, platform-specific marketing operations expertise tied to Google tools, limiting cross-industry transferability.
Multiple hard filters: 5+ years, expert HTML/CSS and AppsScript, SQL, and platform mastery.
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Own the global ticket board hygiene for GNP and Gamma platforms, ensuring prompt triage, urgency assessment, and resolution of technical support tickets.
Execute technical checks and campaign lifecycle support including live tasks, tool configurations, and approvals to maintain service consistency and protect SME/Engineering time.
Manage feature integration testing, access provisioning support, and stakeholder communications to ensure smooth marketing operations and tool usage updates.
5+ years experience in Marketing Operations, Technical Support, or Campaign Management with ticket triage and SLA maintenance using tools like Buganizer or Jira.
Advanced proficiency in HTML, CSS, and Google Appscript for technical issue resolution and process automation.
Intermediate SQL skills for data querying, trend reporting, and tool health monitoring.
Bachelor’s degree in Computer Science, IT, Engineering, or related field; excellent English communication skills for stakeholder interaction.
Experienced in managing high-volume global ticketing operations with strong discipline in SLA hygiene and triage accuracy.
Technically adept with deep knowledge of GNP, Gamma, and associated marketing and approval platforms, plus diagnostic tools (Buganizer, Sphinx, YAQS).
Comfortable working in a structured environment requiring strict SOP adherence, campaign lifecycle oversight, and proactive stakeholder communication.