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Tier-1 brand, metro location, and mid-level experience drive high applicant competition.
Facilities, vendor management, and workplace services skills are readily transferable across industries, so sensitivity is low.
Explicit years, domain-specific FM experience, preferred certifications, and onsite requirement increase filtering rigor.
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Oversee day-to-day facilities management and operations including HVAC, electrical, plumbing, and soft services to ensure office functionality and safety.
Manage vendor relationships, budgets, and contracts for site-related services, ensuring cost-effective operations and quality delivery.
Coordinate workplace experience programs, employee services, events, and emergency response to maintain a positive employee environment and operational resilience.
3–5+ years of experience in Facilities Management & Operations, hard/soft services, customer service, or related disciplines.
On-site presence required 5 days/week (Monday–Friday, 8am–5pm) with availability for 24/7 emergency response.
Experience with AI integration in work processes or AI-driven decision-making (leveraging AI tools, automation, or insights).
Industry certifications such as FMP, BOMA, IWFM, or other relevant designations.
Experienced in multi-stakeholder coordination including vendor, cross-functional teams (IT, Security, Real Estate), and leadership partnerships.
Strong operational focus in managing physical workplace lifecycle and supporting high-touch customer service and employee engagement.
Proficient in CAFM/CMMS software tools and comfortable managing financial aspects like budgeting, cost tracking, and contract administration.