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Tier-1 employer, mid-level HR operations role, metro location, and common skillset drive high candidate competition.
HR operations skills are transferable but Workday and APAC experience preference raise domain specificity.
Explicit 3-4 years requirement and preferred Workday experience increase filtering but are not highly restrictive.
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Resolve Tier 1 queries and transactions related to core HR processes, especially leave and absence management in Workday.
Maintain accurate employee leave records, process leave requests per company policies and labor regulations, and coordinate with HR/payroll/managers for query resolution.
Generate leave trend reports, support audits, ensure compliance with policies and SLA, and identify opportunities for process improvement.
3-4 years of experience in HR or client services role preferred.
Knowledge and experience in Leave and Absence processes and core HR management practices.
Prior experience with Workday HR environment or similar HR ERP systems preferred.
On-site location: Gurugram, India; Bachelor/Master’s degree in Human Resources or Personnel Management.
Experienced in managing operational HR processes with a focus on employee lifecycle transactions and leave management.
Comfortable handling multiple stakeholders and operating in a fast-paced environment with tight deadlines.
Skilled in using HR systems (Workday) and case management tools for query resolution and process efficiencies.