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Tier-1 employer, metro location, and generalist O2C role increase applicant competition.
Transferable O2C skills across industries, but SOX and retail credit policies require domain familiarity.
Explicit 8-10 years, mandated O2C and team-leading experience, and SOX controls create strict shortlisting filters.
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Lead and manage Collections team handling a portfolio of 1000+ accounts across sectors like Multi-family, Student Housing, Government, and Commercial.
Drive financial goals related to collections and credit risk, including achieving past due objectives, securing lien rights, managing credit limits, and submitting accounts for collections/write-offs.
Develop and implement financial policies, risk controls, and governance processes to maintain compliance with regulatory and internal mandates (e.g., SOX).
8-10 years total work experience with 5-7 years in Order to Cash (O2C) process specifically in Collections.
2-4 years experience leading teams in a similar function.
Bachelor's or Post Graduate Degree in Finance preferably.
Must be willing to work night shifts (6:30 PM to 3:30 AM and 7:30 PM to 4:30 AM during daylight savings) in Bengaluru onsite office.
Experienced leader with strong understanding of O2C and collections strategies, capable of managing a moderately sized team (5-7 Credit Representatives).
Comfortable operating within structured compliance and risk control environment including experience with SOX and internal controls.
Capable of driving process improvements and implementing AR best practices, with exposure to ERP and order to cash tools (e.g., Cforia, Bill Trust).