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Global brand, mid-level sales-ops role with common skills and hybrid work, high applicant density.
Salesforce, O2C, and reporting skills transfer across industries but sales-specific policies increase domain sensitivity.
Requires 4+ years with mandatory Salesforce, SAP, and O2C domain knowledge, enforcing strict filters.
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Support sales teams by providing expertise on products, pricing, commissions, and policies to resolve pre-sale issues and exceptions.
Conduct reporting and sales data analysis to identify trends, weaknesses, and support sales strategy development.
Develop and implement AI-driven automation tools to streamline sales operations tasks such as case triage, exception handling, and reporting.
4+ years of experience in end-to-end Sales Operations with focus on Order to Cash or Lead to Cash processes.
Strong proficiency in Excel at intermediate to advanced level.
Hands-on experience with Salesforce and SAP systems.
Work Mode: Hybrid with 3 days in office; Shift Timing: 12pm-9pm IST or 2pm-11pm IST.
Experienced in designing AI or automation solutions for sales operations processes, including using Agentic AI or large language models like Claude or Copilot.
Capable of translating manual sales ops workflows into automated solutions in collaboration with technical teams.
Strong analytics orientation with ability to deliver actionable insights and reports to support sales leadership decisions.