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Strong employer brand, metro location, generalist account director title, and broad cross-functional requirements raise competition.
Role requires sector-specific facilities/account-management expertise, limiting cross-industry transferability.
Explicit 10+ years requirement plus facilities account management and financial/governance mandates make filters stringent.
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Own strategic client relationship management as the single regional point of contact, aligning client outsourcing needs with JLL objectives for APAC accounts.
Lead operational excellence by managing resources, technology, and SOPs for smooth service delivery and ensuring adherence to contracts and governance processes.
Drive regional team success through coaching, conflict resolution, culture building, and succession planning across a diverse, multi-cultural environment.
Minimum 10 years of experience in facilities account management, preferably handling complex and sensitive client accounts.
Experience managing clients with high standards for real estate portfolio services and meeting global service delivery levels.
Willingness and ability to attend occasional night meetings with the US-based global CRE client team.
Must be located on-site in Bengaluru, Karnataka; 48 scheduled weekly hours.
Proven background leading large teams across diverse regions and cultures to deliver complex real estate service portfolios.
Experienced in managing change and growth clients within dynamic environments with evolving demands.
Strong strategic thinker with excellent organizational skills to solve complex problems and prioritize deadlines in a multifaceted operational setting.