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Tier-1 brand, mid-level experience band, and metro location increase applicant competition.
Requires specific IAM platform and protocol expertise, limiting cross-industry transferability.
Explicit 4+ years plus mandatory IAM platforms, protocols, and scripting creates strict shortlisting.
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Support day-to-day operations and L2 production support of enterprise Single Sign-On (SSO) and authentication platforms including incident, problem, and change management.
Onboard and integrate applications with enterprise SSO using SAML, OIDC, and APIs, while troubleshooting authentication, federation, and access issues.
Collaborate with engineering and application teams for platform improvement, automation of operational tasks, and support product upgrade rollouts.
Minimum 4+ years of experience in Identity and Access Management focusing on SSO platforms.
Hands-on experience with SSO products such as ForgeRock, Entra ID or equivalent.
Strong understanding of authentication protocols: SAML, OIDC, OAuth, WS-Federation, Radius.
Experience with directory services like Azure AD, LDAP systems, Unix, scripting (Shell, Python, PowerShell), and use of monitoring/ticketing tools (Splunk, ServiceNow) beneficial but not mandatory.
Experienced in operational support of enterprise-level identity and access management solutions with measurable impact on platform stability.
Comfortable working in hybrid and shift-based models aligned to Indian time zones (Bangalore/Hyderabad).
Able to collaborate effectively with engineering, application, and infrastructure teams for integration and issue resolution in complex environments.