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Niche M365 SME skillset reduces applicants but metro location and known financial brand increase competition.
Specialized M365 collaboration skills are transferable across industries but financial controls increase domain specificity.
Specific Microsoft 365 stack, IAM, security controls, and managerial responsibility imply strict technical and domain filters.
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Serve as the subject matter expert for Microsoft 365 collaboration services, including Exchange Online, Teams, SharePoint Online, and Intune, providing guidance to technology teams and stakeholders.
Lead resolution of complex service issues and coordinate incident responses to restore service effectively.
Drive platform improvements, deliver new features, manage change initiatives, and embed strong security and compliance controls across the M365 environment.
Experience managing and leading technical teams, including project management from ideation to delivery phases.
Strong expertise in Microsoft 365 collaboration tools: Exchange Online, Teams, SharePoint Online, and Intune.
Competency in identity and access management processes related to mailbox provisioning, permissions, and authentication.
Work Experience Required: Not explicitly mentioned in the JD.
Able to articulate business value clearly to senior stakeholders and challenge decisions constructively.
Experience working within Agile methodologies using tools like Jira and Confluence.
Focus on scalability, resilience, security, quality, and continuous reduction of technical debt in collaboration platforms.