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Strong employer brand, metro location, and common outbound sales role increase competition.
Requires B2B SaaS and North American selling experience, making background transferability limited across industries.
Explicit 8–10 years, mandatory SaaS/NA experience, management and night-shift onsite requirements make shortlisting strict.
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Lead and scale outbound Account Executive and Business Development teams focused on Freshdesk for the North American market from the Bangalore office.
Own the complete outbound sales lifecycle including pipeline generation, quota attainment, and deal closure aligned to North American enterprise and mid-market segments.
Drive data-driven and AI-enabled outbound sales strategies, coaching on advanced negotiation and collaborating cross-functionally to optimize market penetration and revenue growth.
8–10 years total B2B SaaS sales experience, with 2-3 years managing outbound or inside sales teams.
Proven experience managing end-to-end sales cycles targeting North American enterprise or mid-market customers.
Willingness and ability to work permanent night shifts onsite in Bangalore aligning with US business hours.
Demonstrated expertise using AI-enabled sales technologies to enhance personalized prospecting and sales operations.
Experienced leader skilled at managing complex sales teams with a focus on operational rigor and data-driven decision making.
Strong strategic orientation with ability to align team goals to broader GTM objectives and rapidly adapt priorities to evolving business needs.
Familiarity or background in Customer Experience, Helpdesk, or Contact Center software domains preferred but not mandatory.