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Strong employer brand plus a generalist KAM role and early-mid experience range raise competition to medium.
Role accepts candidates from fintech, telecom, FMCG and similar, so industry background is easily transferable.
Explicit 1–4 years requirement plus mandatory sales/KAM experience and CRM/Excel skills creates medium strictness.
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Manage and grow a portfolio of key merchant accounts focusing on increasing payment acceptance and business growth.
Drive merchant engagement, including activation, retention, and GMV growth across multiple payment solutions like UPI, QR, Soundbox, and EDC.
Identify and cross-sell relevant products such as Merchant Loans, Insurance, and value-added services while coordinating internal teams to resolve merchant issues.
1–4 years experience in Key Account Management, B2B Sales, FinTech, Banking, Payments, Telecom, or FMCG.
Bachelor's degree preferred; candidates with 12th pass and relevant skills also considered.
Proficiency in MS Excel and CRM tools.
Strong communication, negotiation, and relationship management skills.
Experienced in merchant acquiring or digital payments with understanding of UPI, QR, POS/EDC, and Soundbox solutions.
Data-driven approach to analyze merchant performance and identify growth and retention opportunities.
Comfortable working in target-driven sales environments with stakeholder management and problem-solving skills.