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Tier-1 brand, metro location, and generalist operations scope increase candidate competition.
Facilities and hospitality skills transfer, but vendor/SLA expertise gives moderate industry specificity.
Requires minimum two years facilities management experience and on-site availability, moderate filtering.
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Own day-to-day service delivery of workplace services, ensuring compliance with SOPs, SLAs, and vendor performance to maintain workplace standards.
Manage operational control including implementation of workplace tasks, monitoring supplier performance, and overseeing contracts to support site requirements.
Resolve occupant issues, support emergency responses, coordinate vendors, and drive continuous improvement initiatives with a focus on cost efficiency.
Minimum 2 years’ experience in facilities management and/or hospitality.
Excellent verbal and written communication skills.
Location requirement: On-site in Bengaluru, Karnataka, India.
Education: Relevant bachelor’s degree in Hospitality preferred but not mandatory.
Experienced in managing workplace or facilities operations with hands-on vendor and service delivery oversight.
Detail-oriented and proactive in executing and monitoring workplace standards and operational protocols.
Capable of coordinating multiple stakeholders, resolving issues promptly, and driving operational improvements with a cost-conscious approach.