Back
Tier-1 brand, metro location, and mid-level generalist facilities role increases candidate competition.
Facilities soft-services skills transfer across industries, but GCC/large-campus experience increases domain specificity.
Explicit 6–10 years requirement plus vendor management and SLA governance implies moderate shortlisting strictness.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Oversee and manage daily soft services operations (housekeeping, pantry/cafeteria, waste management, pest control, reception) across a large multi-floor corporate workplace (2000+ employees) ensuring high standards and compliance.
Lead vendor and manpower management including SLA/KPI governance, vendor performance, service quality, and cost optimization without compromising service delivery.
Coordinate helpdesk ticket resolution, event support, compliance audits, reporting, and continuous improvement initiatives related to all soft services.
Bachelor's degree (any discipline); Facility Management certification/diploma preferred.
6–10 years experience managing soft services operations in large corporate offices or IT/ITES campuses, including cafeteria/pantry and vendor management in multi-floor environments.
Proficiency in MS Excel/Google Sheets for reporting and dashboard maintenance.
Location: On-site in Mumbai, Maharashtra; willingness to work in shifts/flexible hours during events and deep-clean activities.
Experienced leader in large-scale soft services with strong vendor oversight and operational control across multi-floor office environments.
Detail-oriented, disciplined with proven ability to maintain hygiene and service standards aligned with GCC/corporate expectations.
Capability to manage multiple stakeholders, handle escalations, and present performance reports to leadership effectively.