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Mid-level generalist IT role in Bengaluru at a well-known tech firm, broad skillset attracts many qualified applicants.
Endpoint, AV, and MDM skills are widely transferable across industries, lowering background sensitivity.
Explicit 4–8 years requirement plus mandatory AV, MDM, and endpoint skills enforce moderate shortlisting filters.
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Provide L2/L3 on-site and remote support for Windows and macOS endpoints including OS provisioning, software deployment, and hardware troubleshooting.
Manage IT onboarding, hardware asset lifecycle, and perform IMAC tasks while meeting SLAs.
Operate and maintain enterprise AV systems including Zoom Rooms administration, preventive maintenance, and support for events like town halls and executive meetings.
4–8 years of on-site IT support experience in GCC, MNC product company, or R&D environment.
Experience with Zoom Rooms and enterprise AV hardware administration (Neat, Logitech, Poly, or equivalent).
Proficiency in Windows endpoint administration (Intune or JAMF), macOS support, and networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting).
Experience with ServiceNow or similar ITSM tools including SLA ownership and documentation.
Experienced in handling hardware lifecycle and complex endpoint provisioning in a high-standard corporate or R&D environment.
Skilled in multitasking across laptops, mobile device management, and unified communications in a managed IT operations environment.
Comfortable working with AV technology administration, stakeholder communication, and vendor coordination in multinational settings.