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Metro Mumbai and common KAM role increase competition, senior experience slightly reduces density.
Dermatology/pharma expertise preferred, yet account management skills transferable across industries.
Explicit 8–10 years requirement plus managerial responsibilities raises shortlisting strictness.
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Lead implementation and planning of Key Account and Client Management programs to retain and expand client relationships.
Manage client engagement activities including identifying business requirements, preparing proposals, and ensuring high-quality customer service and issue resolution.
Manage a team of 2 or more experienced professionals or supervisors, with accountability for performance and possibly budget within the job family or area.
8 to 10 years of work experience, specifically in key account or client management.
Master's or Bachelor's degree required.
Experience in managing teams and possibly budget responsibility within a functional area.
Not explicitly mentioned: Notice period or explicit on-site location requirements beyond being based in Mumbai.
Experienced manager capable of policy and strategy implementation for short-term results within one year or less.
Able to handle moderately complex problems and decisions impacting operational efficiency within their function and influencing others.
Strong at building and maintaining trusted relationships with internal business leaders and external stakeholders, including service providers and clients.