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Strong employer brand, mid-level payroll manager role in a metro GBS center increases candidate competition.
Payroll skills transfer across industries, but GBS and multi-country compliance needs raise fit sensitivity.
Requires specific payroll, GBS, multi-country and vendor management experience though no explicit years filter.
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Lead payroll operations for assigned countries, ensuring accurate, timely, and compliant monthly payroll and time & attendance cycles.
Manage external payroll provider relationships and drive continuous improvement initiatives to enhance payroll accuracy, efficiency, and employee experience.
Collaborate with HR, Finance, managers, and employees to maintain payroll policies, address escalations, and support audits and compliance.
Bachelor's degree in HR, Finance, Accounting, Business Administration, or related field.
Strong experience in payroll operations, preferably within multinational, GBS, or Shared Services environments; prior team leadership experience mandatory.
Proficient knowledge of payroll processes, compliance, time & attendance systems, and vendor management.
Excellent stakeholder management and communication skills required; work experience required: Not explicitly mentioned in the JD.
Experienced in managing multi-country payroll operations within a Global Business Services (GBS) or Shared Services context.
Skilled in process improvement, automation, and operational excellence within payroll functions.
Strong analytical, problem-solving, and stakeholder relationship-building capabilities, comfortable working under tight deadlines and managing vendor performance.