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Tier-1 brand, mid-level (3–5 yrs), Bangalore metro, and broad data/automation skillset increase competition.
Power BI, Python, and automation skills are readily transferable across industries and functions.
Explicit 3–5 years and mandatory Power Platform, Power BI, Python, and ServiceNow skills enforce strict filters.
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Analyze large IT operations datasets to identify trends, risks, and improvement opportunities.
Develop and maintain Power BI dashboards and reports for operational and management use.
Drive automation initiatives using Power Apps, Power Automate, Python, and AI agent technologies to enhance IT service efficiency.
Bachelor’s degree in IT, Computer Science, Engineering, or related field.
3 to 5 years of experience in data analytics, automation, AI agent technologies, and data visualization.
Proficiency in Power Apps, Power Automate, Power BI, Python, and Microsoft Office (Excel, PowerPoint).
Solid understanding of IT Operations and ServiceNow reporting tools.
Experience working within IT Operations or Service Integration environments, applying data-driven insights for operational improvements.
Demonstrated ability to implement automation and AI technologies to streamline IT processes.
Skilled in translating stakeholder data requirements into analytical and automated solutions to drive continuous improvement.