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Tier-1 brand, generalist operations role, metro location, and broad skill requirements increase applicant competition.
Role requires payments and dispute management knowledge, making cross-industry transferability moderately limited.
Requires specific tools (Power BI, SAP, VBA, Python) and domain skills, so filters are moderately strict.
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Prepare and maintain performance, risk assessment, and management reports using tools like Power BI and SAP Web Intelligence.
Analyze operational data to identify trends, issues, and support process improvements and risk mitigation.
Manage user access requests, monitor data quality, support system testing, and coordinate with business and IT teams to ensure accurate reporting and resolution of operational issues.
Proficiency in Excel, Word, SharePoint, VBA, and Python (Pandas, NumPy).
Experience with data analysis, reporting, and business operations functions.
Work Experience Required: Not explicitly mentioned in the JD.
Ability to work onsite in Thane, Maharashtra, India.
Strong analytical, problem-solving, and organizational skills with a detail-oriented approach.
Experience or knowledge in dispute management, internal dispute systems, user access management, and process improvement.
Comfortable working under deadlines in a fast-paced environment and collaborating with multiple stakeholders to deliver accurate and timely reports.