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Tier-1 brand, senior but visible mid-senior operations role with metro/nightshift delivery, moderate competition.
Requires petrochemical industry experience, SAP HANA, and BPO operations, limiting cross-industry transferability.
Explicit 15–18 years, petrochemical domain, SAP HANA, large-team and night-shift requirements increase filter strictness.
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Lead end-to-end operations for US-based Customer in Petrochemical industry focusing on Order to Cash and Store to Fulfill processes.
Own strategic leadership of a large, multi-layered team (100-150 people) ensuring service stability, business continuity and operational excellence.
Drive P&L ownership including productivity, cost optimization, digital transformation initiatives, and client governance at executive levels.
15-18 years of operations experience with Petrochemical industry exposure.
Strong domain knowledge in Quote to Cash and Store to Fulfill including logistics, warehousing, and inventory management.
Experience managing large BPO operations teams (100-150 people).
Excellent communication skills; proficient in SAP HANA; must be willing to work night shifts and full-time onsite from office.
Experienced senior leader capable of managing multi-layered large teams with operational P&L responsibility in Petrochemical or related domains.
Proven ability to lead strategic transformations including digital, AI, analytics, and process modernization in sales/operations environment.
Comfortable engaging with executive stakeholders and driving governance, performance measurement, and client escalation processes.