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Niche healthcare UX research role with metro location and mid-level experience yields moderate competition.
Core research skills transfer across industries, but healthcare/pharma experience strongly increases fit.
Explicit three-year minimum plus required qualitative research mastery and healthcare preference increases filtering.
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Drive end-to-end qualitative research projects in healthcare, including field studies with patients and medical professionals.
Synthesize complex observational data into actionable insights, personas, journey maps, and strategic design opportunities.
Collaborate cross-functionally to translate research findings into product/service innovations and communicate insights visually for stakeholder alignment.
Minimum 3 years of professional experience in qualitative user design research.
Bachelor's degree in Design (B.Des Industrial, Interaction, or Strategic Design), Psychology (B.A./B.Sc. Cognitive, Behavioral, or Applied), or related social/behavioral/life sciences.
Proficiency in qualitative research methodologies: fieldwork, contextual inquiry, thematic analysis, and synthesis frameworks.
Strong verbal, written, and visual communication skills.
Experienced in unstructured research environments within healthcare or related domains, able to navigate complex clinical workflows.
Has a portfolio with healthcare or healthtech projects (e.g. chronic disease, therapy adherence, clinical workflows).
Prioritize candidates with market research agency experience focused on qualitative consumer or patient behavior, or direct work in Pharmaceutical/Life Sciences/MedTech sectors.