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Tier-1 employer and mid-level seniority increase competition, but niche network SME skills reduce applicant density.
Requires deep network SME experience and enterprise 24x7 operations, limiting cross-industry transferability.
Explicit 5+ years, SME network skills, required certifications and 24x7 experience enforce strict filters.
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Lead incident, problem, and change management for network operations including major P1 technical bridges and resolution communications.
Serve as primary customer interface and escalation point for complex, mission-critical network infrastructure issues, advocating timely remediation.
Collaborate firmwide to manage infrastructure lifecycle, optimize delivery quality/cost, and use AI-enabled tools to accelerate analysis and automation.
5+ years of applied experience with formal training or certification in infrastructure disciplines.
Proven experience in network operations and infrastructure support, including leading P1 incident response.
Proficiency as a subject matter expert in 2–3 infrastructure technology domains and strong knowledge of risk, controls, and compliance.
Experience working in a global, mission-critical 24x7 environment with vendor and customer management.
Expert in managing large-scale enterprise network topologies covering routing/switching, datacenter fabrics, wireless, and network security/services.
Skilled in using protocol analyzers (e.g., Cpacket, BigSwitch, Wireshark, Riverbed) and enterprise-authorized AI tools with strong validation discipline.
Capable of applying scripting and automation (Python, Ansible) and leveraging Linux/version control to enhance operational efficiency.