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Tier-1 brand, metro location, broad skillset and visible infrastructure role attract many qualified applicants.
Highly domain-specific low-latency, market-data network and banking controls needs limit cross-industry portability.
Explicit 7+ years, required network/monitoring tools and scripting, plus certifications preferred, create strict screening.
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Own day-to-day incident and problem management for major global infrastructure issues, acting as escalation SME for multiple technologies.
Lead Priority 1 technical bridges and collaborate across teams to resolve infrastructure incidents with customer impact.
Apply AI-assisted infrastructure analysis and automation practices with validation to enhance resiliency, security, and traceability in network operations.
7+ years of applied experience in network operations/infrastructure support with proven leadership in P1 technical incident management.
Deep expertise in network infrastructure components including routing, switching, datacenter, wireless, load balancing, proxy, security, and optical transport.
Proficiency in multiple infrastructure technology domains, scripting (Python/Ansible), Linux environment, and use of monitoring tools (Splunk, SevOne, ThousandEyes).
Strong understanding of risk and controls in a global banking/technology environment; formal training or certification in infrastructure disciplines.
Experienced escalation SME able to manage complex, ambiguous infrastructure issues independently in a high-pressure 24x7 environment.
Skilled in integrating enterprise-authorized AI capabilities into infrastructure workflows with rigorous validation and security awareness.
Hands-on expertise in enterprise network topology and market data-related technologies with demonstrated ability to lead global network operations.