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Metro location, mid-level generalist operations role with broad skill requirements increases applicant competition.
Requires last-mile and fulfilment expertise, somewhat industry-specific but transferable across logistics firms.
Explicit 4-8 years plus specific last-mile and central operations experience required.
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Own performance and operational efficiency of Quick Commerce network including dark stores, last-mile delivery, and same-day fulfilment.
Drive and improve network KPIs such as SLA adherence, delivery turnaround time, rider productivity, and cost-per-order.
Lead process improvements, collaborate cross-functionally with Product, Tech, Finance, and City Operations, and support new city launches and dark store expansions.
4-8 years of experience in Central Operations, Last-Mile Operations, Supply Chain, Logistics, or Quick Commerce.
Bachelor's degree in Business, Operations, Supply Chain or related field; MBA preferred.
Proficiency in advanced Excel/Google Sheets and experience with operational dashboards.
Own laptop required; willingness to travel for operational execution.
Experienced in managing delivery SLAs, fulfilment operations, and rider performance at scale in a quick commerce or logistics environment.
Analytical thinker comfortable building and interpreting MIS dashboards for data-driven decisions.
Operates well in fast-paced, high-pressure startup environments with high ownership and cross-functional collaboration demands.