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Tier-1 brand, generalist KAM role, and metro market presence drive high candidate competition.
Requires payments/merchant experience but B2B sales skills remain moderately transferable across industries.
Explicit 1–4 years, payments/B2B experience, and KPI/target requirements create moderate filtering.
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Manage and grow a portfolio of key merchant accounts, driving activation, engagement, and business growth.
Increase GMV and payment volumes across UPI, QR, Soundbox, and EDC channels.
Identify and execute cross-selling opportunities for payment-related products and conduct regular business reviews to improve merchant retention and reduce churn.
1–4 years of experience in Key Account Management, B2B Sales, FinTech, Banking, Payments, Telecom, or FMCG.
Graduate degree in any discipline required; MBA is a plus.
Proficiency in MS Excel and CRM tools mandatory.
Strong communication, negotiation, and relationship management skills required.
Experience in merchant acquiring or digital payments with understanding of UPI, QR, POS/EDC, and Soundbox solutions.
Ability to analyze merchant performance to identify growth opportunities and improve retention.
Comfortable and successful working in a target-driven sales environment with stakeholder management skills.