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Strong employer brand, metro location, and broad senior generalist role increase applicant competition.
Role requires pre-sales/SaaS operations experience, making background fit industry-specific and less transferable.
Explicit seniority, leadership, SaaS, and CRM requirements create stringent shortlisting filters.
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Lead and coach the Solution Consulting Operations team to deliver quality work and maintain high performance standards.
Design, refine, and scale service processes in collaboration with senior leaders as the company grows.
Report on key metrics for global Solution Consulting programs and partner cross-functionally with Product, Account Management, and Marketing.
8-12+ years in Solution Consulting Operations, Pre-sales solutioning, Business Operations, or Strategy & Operations.
2-5 years experience leading high performing teams, preferably in sales support functions.
3+ years working with SaaS products and technologies, with knowledge of CRM systems like Salesforce or Dynamics 365.
Strong executive leadership skills with proven ability in cross-functional collaboration and managing teams.
Experienced leader capable of coaching and developing high engagement teams with emotional intelligence.
Strong strategic operator skilled in defining and optimizing processes in SaaS and sales tech environments.
Able to navigate ambiguity and change while driving execution and accountability across multiple stakeholder groups.