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Niche M365/Copilot governance skills and seniority reduce applicant density despite Bangalore location.
Requires enterprise Microsoft 365 governance expertise, moderately transferable across similar SaaS-heavy organizations.
Multiple mandatory platform governance, security, and ServiceNow skills imply strict technical shortlisting filters.
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Own governance and support of Microsoft 365 Copilot and Copilot Studio agents including licensing, deployment workflows, and security approvals via ServiceNow ticketing.
Manage Power Platform and Microsoft Fabric governance including environments, policies, capacity planning, workspace management, and monitoring.
Support design and maintenance of ServiceNow catalogues, ITSM governance, and security/compliance controls related to AI agents and platform access.
Strong hands-on experience with Microsoft 365 Copilot, Power Platform governance, Microsoft Fabric workspace and capacity management.
Proven ability to manage governance via ServiceNow including catalogues, approval workflows, and security processes.
Bachelor’s or Master’s degree in Computer Science, IT, Engineering or related technical field.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in translating technical platform capabilities into controlled, auditable, and ticket-driven enterprise governance frameworks.
Familiar with complex cross-functional coordination involving IT Operations, Security, business users, and Microsoft support teams.
Skilled in troubleshooting platform, licensing, and access issues, with knowledge of compliance tools like DLP, Purview, Defender, and conditional access.