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Senior niche role but Bangalore metro and recognizable startup increase candidate density moderately.
Skills like identity, MDM, ITIL are transferable across industries but favor enterprise/SaaS contexts.
Explicit 8+ years and mandatory Okta, MDM, scripting, ITIL, and compliance experience.
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Own and manage advanced IT infrastructure, identity management, and endpoint security platforms including Okta, Google Workspace, and Kandji.
Serve as the final escalation point for complex technical IT issues and lead root-cause analysis for major incidents, driving long-term corrective actions.
Design, implement, and automate IT workflows such as onboarding, access management, compliance checks, and asset lifecycle, while mentoring junior engineers and collaborating cross-functionally.
8+ years of experience in IT engineering, systems administration, or IT operations with demonstrated L3 escalation engineer or senior technical contributor experience.
Hands-on administration experience with Okta (SSO, MFA, lifecycle automation), Google Workspace, and MDM platforms like Kandji or equivalent.
Proficient in advanced troubleshooting across macOS, Windows, Linux, networking fundamentals (TCP/IP, DNS, DHCP, VPN, routing, firewalls), and scripting with Python, PowerShell, or Bash.
Ability to work hybrid from Bangalore office (4 days/week). Work Experience Required: 8+ years.
Experienced senior-level IT engineer comfortable owning critical escalations and complex infrastructure systems with a security-first approach.
Strong automation and scripting skills to improve reliability and efficiency of IT services and compliance workflows.
Proven mentor and leader for junior IT engineers with cross-functional collaboration skills involving Security, HR, Finance, and Engineering teams.