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Strong Paytm brand, common KAM role, and metro location drive high applicant competition.
Sales skills transfer broadly, but merchant payments and fintech preference increases domain sensitivity.
Explicit 1–4 years requirement and fintech/merchant experience expectations make shortlisting moderately strict.
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Manage and grow a portfolio of key merchant accounts focusing on long-term relationship building.
Drive merchant activation, increase GMV, and payment volumes across multiple payment solutions like UPI, QR, Soundbox, and EDC.
Identify and cross-sell additional financial products, conduct business reviews, and coordinate internally to ensure merchant retention and satisfaction.
1–4 years of experience in Key Account Management, B2B Sales, FinTech, Banking, Payments, Telecom, or FMCG.
Graduate degree in any discipline is preferred; MBA is an added advantage.
Proficiency in MS Excel and CRM tools is mandatory.
Experience with merchant acquiring or digital payments is preferred but not mandatory.
Experienced in managing and growing B2B or merchant accounts in payments or fintech environments.
Comfortable working in a target-driven role with clear KPIs such as GMV growth and merchant activation.
Able to analyze merchant performance data to identify growth opportunities and reduce churn.