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Tier-1 employer, metro location, mid-level generalist infrastructure role with 5+ years requirement.
Endpoint management skills transfer across industries, but banking compliance and MDM specifics raise domain sensitivity.
Explicit 5+ years plus mandatory Intune/MDM, macOS, vulnerability and ServiceNow experience increases filter strictness.
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Lead design, implementation, and management of infrastructure solutions for business applications, including Microsoft Intune for macOS environments.
Drive problem resolution and prevention by reviewing high-impact outages, supporting L2 and L3 support for macOS and MDM issues, and collaborating on vulnerability remediation and security updates.
Develop and maintain automation scripts, knowledge articles, runbooks, and self-service documentation to improve operational efficiency and support continual service improvement.
Minimum 5 years of Technology Infrastructure Engineering and Solutions experience or equivalent through work, training, military, or education.
Proficiency in scripting languages such as Bash for automation and troubleshooting.
Experience managing macOS environments, including packaging, deployment, and endpoint security.
Work Experience Required: 5+ years in Technology Infrastructure Engineering and Solutions.
Experienced in managing enterprise-scale macOS and Microsoft Intune infrastructure, including advanced configuration and deployment.
Able to lead technical design decisions, risk assessment, and collaborate across teams including security and vulnerability management.
Capable of providing multi-level support (L2 and L3) with strong analytical problem-solving skills in fast-paced environments.