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Mid-level, metro role at a strong brand increases applicant density despite niche iScala specialization.
iScala/Epicor specialization and ERP compliance knowledge limit transferability across industries.
Specific iScala and SQL/SSRS/SSIS requirements with explicit 4-6 years make filtering stringent.
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Provide day-to-day functional support and troubleshooting for iScala ERP users to ensure stable business operations.
Own issue resolution end-to-end including root cause analysis, collaborating with business and technical teams to coordinate fixes.
Support ERP deployments, testing (Build, SIT, UAT), end-user training, and continuous improvements including report and interface development.
4-6 years of hands-on experience in iScala ERP support or similar techno-functional ERP analysis roles.
Strong hands-on knowledge of iScala ERP and related business processes including functional configuration and issue resolution.
Working knowledge of MS SQL Server 2019, SQL programming, SSRS and SSIS development; experience with Epicor Service Connect or similar integration tools valued.
Ability to communicate clearly in English and coordinate with cross-functional teams.
Experienced in managing ERP support workflows end-to-end with a focus on preventing recurring issues and improving system efficiency.
Technically skilled in SQL-based report and interface development within ERP environments, with exposure to ERP integrations.
Comfortable working in collaborative, cross-functional, fast-paced settings involving business users and IT stakeholders.