





Niche iScala/Epicor skillset reduces applicants despite Tier-1 employer, mid-level role, and Pune metro.
Requires specific iScala/Epicor ERP and invoicing experience, limiting cross-industry transferability.
Explicit 4-6 years iScala ERP plus SQL/SSRS/SSIS and functional experience enforces strict candidate filtering.
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Provide functional support and troubleshooting for iScala ERP users ensuring stable business operations.
Manage issue resolution end-to-end including root cause analysis and coordinating fixes with cross-functional teams.
Support ERP deployment activities including Build, SIT, UAT, training, upgrades, and compliance-related functions.
4-6 years of experience in iScala ERP support, techno-functional analysis, or similar ERP application support role.
Proficient with iScala ERP functional configuration and resolving user issues.
Working knowledge of MS SQL Server 2019, SQL programming, SSRS report development, and SSIS development.
Ability to communicate clearly in English with users and stakeholders.
Experienced in supporting complex ERP environments with strong analytical and problem-solving skills.
Capable of end-to-end ownership of issues including structured problem-solving and preventing repeat incidents.
Comfortable working collaboratively with cross-functional teams in a fast-paced, operationally critical environment.