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Tier-1 brand, common project manager title, metro role and broad non-technical requirements increase applicant density.
Role requires banking process knowledge, RBI familiarity, and branch/channel exposure, limiting cross-industry transferability.
No explicit years or certifications but banking process knowledge and stakeholder exposure create moderate filtering.
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Reengineer and develop banking processes to improve efficiency, reduce turnaround time, and enhance customer experience based on business requirements and feedback.
Coordinate with process teams, branches, and channels to gather workflow details and ensure smooth new process rollouts.
Maintain and update process dashboards; prepare presentations and costings; resolve implementation feedback with stakeholders including IT and operations.
Graduate degree required; postgraduate preferred.
Experience with banking processes and digital banking environment required (exact years not specified).
Work Experience Required: Not explicitly mentioned in the JD.
Light travel as part of the job role.
Experienced in process reengineering within banking or financial services, familiar with regulatory guidelines like RBI.
Capable of coordinating cross-functional stakeholders including IT, compliance, audit, legal, and branch teams for smooth process implementation.
Comfortable managing dashboards and preparing business presentations, with clear communication and organizational skills.