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Generalist junior ecommerce role in Bangalore with metro attraction and common skillset.
Medium because ecommerce site operations skills transfer across retail and digital commerce but less to non-commerce sectors.
Low due to minimal experience and non-technical requirements, no certifications or niche skills mandated.
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Monitor and validate JC Penney website content across all channels (Dotcom, Mobile, App) to ensure seamless user experience.
Audit site navigation, product pages, coupons, ratings/reviews, and front-end content for accuracy and quality under senior supervision.
Collaborate with cross-functional teams in the US and Bangalore, handle site operation queries, and resolve customer-reported issues using internal tools.
Bachelor’s degree required.
0-2 years of relevant experience in ecommerce operations or support.
Basic proficiency in MS Excel.
Ability to work night shifts as needed by the business.
Detail-oriented individual accustomed to following supervisory guidance and quality checking processes.
Experience or familiarity with cross-team collaboration in a multi-location environment (US and India).
Comfortable handling reactive issue resolution and operational communication via email and chat platforms.