Back
Tier-1 brand, metro location, popular entry-level operations role and broad skills increase candidate competition.
Requires banking fraud, Regulation E, and Visa dispute knowledge limiting cross-industry fit.
Explicit minimum experience plus regulatory, VISA, and accuracy requirements raise screening strictness.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Support and document customer claims related to fraud and disputes, ensuring accurate information capture and research.
Investigate and resolve fraud Visa Debit Card claims in compliance with Regulation E and company policies, communicating clear outcomes to customers.
Maintain operational accounting activities related to general ledger, customer accounts, billing, and regulatory reporting supporting business groups and internal departments.
Minimum 6 months customer service support experience or equivalent via work, training, military, or education.
Ability to apply regulatory and VISA rules to claim decisions.
Strong verbal and written communication skills required for customer interaction and documentation.
Work Experience Required: 6+ months customer service or equivalent experience.
Detail-oriented with ability to manage complex claims by reviewing multiple information sources and applying regulatory frameworks.
Skilled at using multiple online systems and operational accounting processes in a fast-paced, quality-driven environment.
Experienced in identifying fraud patterns, escalating complex issues, and supporting risk mitigation and compliance requirements.