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Tier-1 employer and metro location raise applicant density, while niche iScala skills reduce broad competition.
Requires niche iScala/Epicor ERP and SQL reporting expertise, limiting cross-industry transferability.
Explicit 6-8 years requirement plus mandatory iScala and SQL/SSRS/SSIS expertise increases shortlisting strictness.
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Provide day-to-day functional support and troubleshooting for iScala ERP users to ensure stable business operations.
Analyze issues, coordinate fixes, and support deployment activities including Build, SIT, UAT, and end-user training.
Develop and maintain reports, interfaces, workflows; contribute to ERP upgrades, testing, and continuous improvements.
6-8 years of experience in iScala ERP support or techno-functional analysis.
Strong hands-on knowledge of iScala ERP functional configuration and issue resolution.
Working knowledge of MS SQL Server 2019, SQL Programming, SSRS, and SSIS Development.
Ability to communicate effectively in English with users and cross-functional teams.
Experienced in ERP support with strong problem-solving and root cause analysis skills to prevent recurring issues.
Comfortable working independently and collaborating across functional and technical teams in a fast-paced environment.
Technical proficiency with ERP-related database management and integration tools like Epicor Service Connect is highly valued.