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Reputable global employer, metro location, mid-level generalist HR role with broad appeal drives high competition.
HR operations skills are transferable but Workday and global/matrix experience make cross-industry fit moderately sensitive.
Explicit years requirement plus mandatory global HR operations and HRIS (Workday) experience increases shortlisting strictness.
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Support global HR operations by managing HR processes across the entire employee lifecycle, primarily using HRIS tools like Workday.
Handle HR operations queries and ticket resolution for multiple countries, ensuring compliance with service level agreements and turnaround times.
Assist team lead with documentation, SOP updates, training materials, and participate in regular update calls with global teams.
4-7 years of experience in Global HR Operations with international and multicultural organizational exposure.
Proficient in HRIS tools such as Workday, PeopleSoft, Oracle, SAP, or similar.
Experience working within complex, matrixed organizations.
Fluency in English (verbal and written).
Experienced in executing and managing global HR operational processes with systematic and detail-oriented approach.
Capable of handling multi-country HR support in a matrix environment with strong coordination and communication skills.
Able to drive team ownership and accountability, support transitions, and maintain compliance with SLAs and process documentation.