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Strong employer brand plus a common operations role and early-mid experience increases applicant density.
Operations skills are somewhat transferable across logistics and supply chain but require domain-specific experience.
Explicit 2-3 years branch experience plus managerial and operational KPIs creates moderately strict shortlisting.
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Develop and execute branch Annual Operating Plan (AOP) to achieve revenue and EBITDA targets through efficient operations and cost control.
Manage end-to-end branch operations including resource utilization, compliance, customer escalation, vendor relationships, and local administration.
Recruit, develop, and retain branch teams while maintaining product/process quality, audit compliance, and driving geographic/network expansion.
Graduate or Post-Graduate degree.
Minimum 2-3 years experience managing branch operations.
Experience in budget development, safety management, process management, inventory control, and reporting.
Location: Multiple Locations; Band 3 level; reporting to Manager - Cluster Operations.
Experienced in branch-level operational planning and execution with measurable impact on revenue and EBITDA.
Capable of managing multi-functional teams with focus on talent development and high operational standards.
Comfortable handling vendor management, customer escalations, compliance, and quality management in a logistics or similar operations environment.