





Specialized senior SRE observability role with known enterprise brand and metro location suggests moderate competition.
Core SRE observability skills highly transferable, though retail/payments domain knowledge slightly increases sensitivity.
Multiple mandatory cloud, Kubernetes, observability, IaC, and language skills imply strict technical filters.
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Build and operate a unified observability platform providing end-to-end visibility across infrastructure, applications, Kubernetes, cloud services, customer experience, and business transactions.
Design and implement enterprise observability solutions across Azure, GCP, Kubernetes, including monitoring, logging, tracing, telemetry, and dashboards for real-time health visibility.
Define and implement SLIs, SLOs, error budgets, improve alerting quality and automation, integrate observability with ServiceNow and operational workflows, and support AI-driven observability initiatives.
Experience with Site Reliability Engineering (SRE) and working knowledge of Kubernetes (AKS/GKE).
Proficiency in Azure and Google Cloud Platform environments.
Hands-on skills in monitoring tools such as Grafana, Dynatrace, Prometheus, OpenTelemetry or similar.
Work Experience Required: Not explicitly mentioned in the JD
Experienced in integrating observability platforms with ITSM systems like ServiceNow and automating operational workflows.
Proficient in Infrastructure as Code (Terraform) and scripting languages such as Python, Go, or PowerShell for automation.
Familiar with building enterprise-wide monitoring standards and metrics (SLIs, SLOs, error budgets) in hybrid, cloud, and containerized environments.