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Strong brand, metro location, mid-level generalist SRE role, and hybrid/remote visibility increases competition.
Core SRE skills are transferable, but ecommerce/commercetools and frontend TypeScript requirements elevate domain specificity.
Explicit 4+ years, mandatory observability tools, on-call and ecommerce experience make filters strict.
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Collaborate with development teams to ensure observability requirements are met and validate deployments for the Nespresso eCommerce platform using commercetools.
Act as layer 3 support for incident management, including troubleshooting, root cause analysis, and participating in a 24x7 on-call roster post-onboarding.
Analyze incident data to identify weaknesses and propose data-driven reliability improvements in the eCommerce solution.
Bachelor’s degree in Computer Science, Engineering, or related field.
4+ years of experience in reliability engineering, preferably in eCommerce or SaaS environments.
Proficiency with monitoring tools such as Grafana, Akamai mPulse, and Dynatrace; experience with TypeScript and React.
Fluent English communication skills, verbal and written.
Experienced in handling production incident response under pressure with focus on resolution prioritization.
Familiar with headless architecture, API integrations, and modern frontend technologies in an international, agile environment.
Capable of collaborating cross-functionally with a focus on documentation, governance, and knowledge sharing.